Administrative Services Division personnel consist of three Police Records Assistants (RAs) under the direct supervision of the Deputy Chief of Investigations and Administration. RAs are responsible for the processing and archiving of all documents generated by the Police Department, and answer incoming calls to the non-emergency telephone number during regular business hours. While an RA can connect callers to the 911 dispatch center, they cannot dispatch an officer for you.
The Records Division is located directly off the front lobby and is the first point of contact for all lobby walk-in traffic. Lobby hours are:
During closed Police Department lobby hours, anyone wanting to make a police report may use the red telephone located between the front entrance doors to connect to the 911 dispatch center. Residents may also dial 911 from their cellular telephone, and an officer will be dispatched. Police response is not affected by closed lobby hours.
Hearings occur on the third Wednesday of each month at 10:00 a.m. in the City Hall Council Chambers, 28 W 701 Stafford Place, for those issued a City of Warrenville ordinance ticket.
**EFFECTIVE JULY 15, 2020, and until further notice, the following applies to the Adjudication Hearing setting:
Each person who has received an original or continuation notice is asked to enter through the Stafford Place doors. Those entering the building must wear a face mask or covering, which will not be provided. Social distancing floor markers and seating have been set in place, and persons attending can expect to be asked to wait outside the building until space becomes available to enter. Your patience is appreciated. If you have questions regarding your Adjudication Hearing or the process, please call police non-emergency at 630-393-2131 between the hours of 8:00 a.m. and 7:00 p.m., and prior to 9:00 a.m. on Wednesday.
Administrative Tow Fee Ordinance
- Review important instructions related to a vehicle release (PDF).
- View detailed information regarding this city ordinance.
Alarms for Business or Home
For information regarding business or home alarms, please contact the Records Division, during regular business hours.
- View detailed information regarding the city ordinance
- To register your alarm, fill out an online Alarm Application
Fingerprinting Services *Service temporarily suspended*
Fingerprinting services are available by appointment only with a three-card limit, per person. To schedule an appointment, please call police non-emergency (630-393-2131) during regular business hours to speak with a RA. All appointments are filled on a first-come, first-served basis. The Police Department will do it’s best to accommodate scheduled appointments; however, in the event of an emergency or unforeseen incident, your appointment may be delayed or rescheduled.
Warrenville businesses requesting fingerprinting services for employees will be charged the resident rate per employee. Accepted forms of payment include cash, personal check, as well as Visa, Master Card, and Discover credit cards. You will be asked to provide photo identification, proof of your current address, and your own fingerprint card. If a fingerprint card has not been supplied to you, they are available from the Federal Bureau of Investigation web-site. Only cards printed on hard stock will be accepted.
Federal Bureau of Investigation (PDF) (Form FD-258) The available hours for this service are provided immediately below:
- Monday 10:00 a.m. through 1:00 p.m.
- Tuesday 10:00 a.m. through 1:00 p.m.
- Wednesday (No appointments)
- Thursday 6:30 p.m. through 8:30 p.m.
- Friday 10:00 a.m. through 1:00 p.m.
- Saturday 1:00 p.m. through 3:00 p.m.
- Sunday & City holidays (No appointments)
**Please note that the LiveScan fingerprinting service for concealed carry is not available through the Police Department. For more information on requirements and approved vendors, please visit the Illinois State Police website.
Freedom of Information Act (FOIA) and Requesting Reports
Requests are processed during regular business hours by division personnel who will answer questions regarding your FOIA. request submission. The Department is bound by the Illinois Compiled Statutes to complete requests in accordance with the law. Information regarding governing FOIA laws may be found on the IL General Assembly website.
- Request a copy of a Police Report - A Freedom of Information Act form must be completed and submitted on-line or in person at the Police Department. Once the completed form is received, the department will have five business days to respond to it. Requestors will be notified if, and/or when, the report is available to be picked up, or the reason for it being denied. Copying fees are associated with all documents, and must be paid prior to receiving the FOIA request.
- Request a free copy of a Drivers Information Exchange Report for a Vehicle Crash - Use this LexisNexis link to request a free copy of your Drivers Information Exchange report. This report includes only driver and insurance information. Refer to these (PDF) step-by-step instructions when requesting a report. To obtain a copy of your Vehicle Crash Report, please see below.
- Request a copy of a Vehicle Crash Report - There are two ways to obtain a copy of a vehicle crash report:
- Submit a Freedom of Information Act (PDF) form online or in person at the Police Department. Once the form is received, the Department will have five business days to respond to it. The cost of each individual report is $5. Crash reports are redacted in accordance with FOIA guidelines.
- Accident reports may be purchased and printed online at Lexis Nexis. A vendor fee of $13 and specific accident-related detail is required to purchase a copy through this service.
Juvenile Record Expungement Notice (PDF)
Notary services are available at the Police Department during regular business hours. Notary Services information through the Secretary of State is available at the provided link.
Parking Ticket Payment Information
The City website features online payment of City parking tickets. Most major credit cards (Discover, MasterCard, and Visa) are accepted through the site’s link above, or on this website’s home page. The step-by-step secure process will walk persons through their transaction(s). This added feature will offer convenience to those not wanting to pay their parking ticket by mail or in person. Please note that payments cannot be made over the phone. Payment instructions are found at the bottom of the ticket.