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The original item was published from 3/24/2025 2:31:00 PM to 4/24/2025 8:56:43 AM.

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Posted on: January 24, 2025

[ARCHIVED] Mobile App and New Billing System Coming in 2025!

The City will launch a Citizen Engagement app in the spring of 2025.

The City will upgrade operating software and launch a mobile app in the spring to provide better service to our community.

The app will be an on-the-go connection for City resources, news, and more from your smartphone, tablet, or desktop computer.

This app can be used to:

  • report potholes
  • make service requests
  • pay your utility bill
  • search for jobs
  • view the City calendar and events
  • apply for a business license
  • request a building permit
  • get City news
  • search City meeting agendas
  • and more

The new system will:

  • streamline applications
  • improve communication
  • allow you to track project status

Staff must first test the new billing software and app at the end of April and early May, and we will redirect services during that time:

  • In-person bill payments dog licenses, and other City serviceswill temporarily move to the Police Department, 3S245 Warren Avenue
  • Building applications and permit processing may be delayed in late April and early Mayt. You can submit your application at https://warrenvilleil.citysourced.com/

We will share more details, such as dates to changes in service, in:

We appreciate your patience as we work to improve your experience!

You can take a look at the app in progress on your computer or smartphone.

Web link: https://warrenvilleil.citysourced.com/

Or

Apple store link: https://apps.apple.com/us/app/warrenville/id6502306915

Android play store link: https://play.google.com/store/apps/details?id=com.citysourced.warrenvilleil&pcampaignid=web_share

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