To better serve residents during a temporary staffing shortage, the City will begin using a phone tree for calls to our main number during business hours: (630) 836-3050.
This does not impact emergency calls. Please continue to report emergencies by calling 9-1-1.
After selecting an option, callers will still connect with a live person for assistance.
Phone Tree Options
- Press 1 for non-emergency police matters
- Press 2 for permits, licensing, zoning, and code enforcement
- Press 3 for water and sewer billing or to start or end water or sewer service
- Press 4 for all other matters
Thank you for your patience and understanding.